FAQ's

FAQ's

How can I change my plan?
Our friendly, multi-lingual Customer Care agents can help you change your plan. Give them a call at # 954.374.6286.
Tue, Feb 14, 2017 at 3:38 PM
How can I cancel my NECC Mobile?
With NECC Mobile, there are no contracts so your service is month-to-month. If you are dissatisfied with our service, please tell us by calling # 954.374.62...
Tue, Feb 14, 2017 at 3:39 PM
How can I refer other customers to you?
You can refer customers to us by calling # 866.479.4409 and speaking with one of our friendly, multi-lingual agents.
Tue, Feb 14, 2017 at 3:39 PM
What is the speed of the data?
The speed of NECC Mobile data is 4G LTE, in those areas where 4G LTE is available.
Tue, Feb 14, 2017 at 3:09 PM
What is the network coverage?
NECC Mobile uses one of the top three carriers in United States, which gives us reliable voice and data coverage throughout the U.S. See network coverage ma...
Tue, Feb 14, 2017 at 3:13 PM
What countries can I text and send pictures to?
You can send unlimited texts and send pictures (MMS) to over 120 countries worldwide! See the complete list of countries here.
Tue, May 23, 2017 at 12:04 PM
What kind of phone do I need?
You will need an unlocked GSM device to use NECC mobile service. The service will not work with a CDMA phone.  Some phones support both GSM and CDMA. In...
Tue, Feb 14, 2017 at 3:40 PM
How can I get a certified phone?
You can find used or new mobile phones from certified providers who will ensure they are legal and operational. Click here to get great prices on certified ...
Tue, Feb 14, 2017 at 3:43 PM
How do I activate my SIM card?
Activating your SIM card is easy. Simply call our Mobile Team at # 248.206.3132 to let us know you received it and verify your account. We’ll help you throu...
Tue, Feb 14, 2017 at 3:43 PM
What's the SIM card adapter for?
A SIM card is a small, removable card or chip that contains your mobile account information and is interchangeable between all GSM phones. The size used dep...
Tue, Feb 14, 2017 at 3:44 PM